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Privacy Policy

Last change made on 14.05.2018.

On this page, you will find detailed information about how we process your personal data for marketing purposes. First and foremost, we would like to explain to you why we asked you for your consent to the processing of your personal data for marketing purposes.

The main purpose of this processing is to provide you with the latest information on our products and services. Another goal is to provide time-limited offers and practical information. We strive to create tailor-made offers based on profiling and present only relevant products and service offerings so that you are not flooded with offers of products that you already have or do not meet your needs or interests.

Please read the below mentioned personal data processing information that we have prepared in the form of questions to make this information memorandum as clear and practical as possible in terms of searching for information. If you have any questions, please send us an email and we will be happy to assist you.

Our email address is

This Privacy Policy is an integral part of the General Terms and Conditions that you may find on this site.

Who is the administrator of your personal information?

The administrator is the company that determines the purpose and means of processing your personal information. For marketing purposes, the administrator of your personal data is the company running this web site which is Pine Tree Enterprises, s.r.o., Račianska 1518/61, 83102, Bratislava, Slovakia.

What personal data do we process?

For marketing purposes, we process the following categories of personal data:

• Basic identification data - name; if applicable, address of residence if it was provided for sending the certificate; billing information (name, company name, registered office, ID).
• Contact details - email address.
• Socio-demographic data - statistics on age, gender, education, whether provided or deduced.
• Cookies - small files located on your computer's hard disk, allowing you to be identified as an individual within browsed websites to tailor your customized service and memorize your preferences.
• Product and service usage information - what products or services you have purchased from us in the past, what interests you the most on our site, how long and how often you use our site, which elements you click on and how you work, where you have learned of us first, etc.
• Technical and geolocation data - IP addresses, browser version and operating system, device type.
• The payment information required to pay for access to the Service by a payment card is processed and stored in encrypted form on the Braintree payment gateway operated by PayPal (Europe) S.à.r.l. et al., S.C.A. based in Luxembourg, which treats these data under the PCI-DSS Level 1 international security standard (the highest level of data security in the financial sector) without us having access to them.

From what sources do the personal data come from?

The personal data listed in the previous paragraph are obtained directly from you. Personal information may also come from your browser or from publicly available sources, registers, and records, for example from the business register. Your personal information may also come from third parties who are eligible to deal with them, such as Facebook.

For what purpose is the consent for the processing of personal data granted?

Consent is granted for marketing purposes, which include the following activities:

• offering products and services in electronic form, in particular through e-mail messages or through our websites,
• automated processing of personal data to tailor the business offers we offer to your individual needs,
• market surveys and customer satisfaction surveys of used products and services.

Approval granted for marketing purposes is voluntary. However, it is essential for us to be able to send you individual offers of products and services. Without such consent, we cannot provide individual product and service offers.

Why does profiling occur?

Our company is looking for ways to provide individually tailored product and service offerings. For this reason, your personal data is profiled with your consent. For this purpose, we use automatic information systems and web applications. We will send you individualized news and offers of products and services from our company. The automated profiling of personal information will help us better understand your needs, estimate future action, and adapt our products and services accordingly.

How long will we keep your data?

You have given the consent to the company for the duration of the contractual relationship and for the next 10 years from the termination of such a contractual relationship or until the moment when you withdraw your consent. If you are not, or you will not become a client of the company, your consent will be valid for 10 years from the moment you give it to us or the moment you withdraw it. Once the consent is rendered invalid, your personal information will be deleted.

Who can access your data?

Data processing for marketing purposes may also require giving access to your data to other entities that process personal data, the so called intermediaries. These are the entities that ensure the proper functioning of our company (for example accountants), or assist us with the processing of personal data for marketing purposes (e.g. Facebook or Google). In any case, intermediaries are also required to follow strict privacy policies.

How is your data stored?

The processing and storage of data is protected by various measures, such as passwords, encryption, regular backups, security system updates, and ongoing technical security reviews. The data is stored on data servers that meet the TIER 4 security standard, which includes hosting company Savana.cz s.r.o. in the Czech Republic. Data transmission is encrypted using SSL / TLS encryption.

How can you influence the manner of storage and use of your data?

In case you want to cancel news and business offers, you can do so by clicking on the link in each of these emails or by writing to us at the above mentioned email address. In case you want to cancel your user account on our site and delete your personal information or change your personal information, just write us a message to the above mentioned email address.

If you have any other questions, please send us an email to the email address mentioned above and we will be happy to assist you.

What are your rights during the processing your personal information?

During the processing of your personal data, you can claim the following rights:

• Information on the processing of your personal data: The information shall include, in particular: the identity and contact details of the controller, his representative and the potential person responsible, the processing purposes, the category of personal data concerned, the recipient or categories of recipients of personal data, the transfer of personal data to third countries, the period of retention of personal data, a list of your rights, the opportunity to contact the Privacy Office, the source of the processed personal data, information on whether and how automated decision making and profiling take place.
• Right of access to personal data: You have the right to a confirmation whether or not your personal data is processed or not, and if so, you have access to the processing information, categories of personal data concerned, recipients or categories of recipients, the period of retention of personal data, as well as the right to information about your rights, just file a complaint to the Personal Data Protection Authority, information on the source of personal data, information on whether automated decision making and profiling is in use, information and guarantees for the transfer of personal data to a third country or an international organization. You have the right to the copies of the processed personal data.
• Right to correction: Do we process your outdated or inaccurate personal data? Please let us know and we will fix the personal data.
• The Right to Erase (Right to be forgotten): In some legally prescribed cases, we are required to delete your personal information on your instructions. However, any such application is subject to an individual assessment because in some cases we have a duty or a legitimate interest to keep your personal information.
• Right to processing restriction: If you want your personal data to be processed solely for the most legitimate purposes or you want to block some of your personal information.
• Right to data portability: If you would like us to provide your personal information to another company, we will transfer your personal data in the appropriate format to your designated entity unless we have any legal or other significant impediments to it.
• Right to oppose: If you find or believe that we process personal data in violation of privacy or non-compliance, please contact us to ask us for an explanation or removal of inappropriate information. You can also press an objection directly against automated decision-making and profiling.
• Where can you claim your rights and are these subject to fees: You can apply for individual rights in our company either by email at the above-mentioned email address or in writing at the company's registered office. We provide all of the information and right statements free of charge you apply.
• How long will it take the company to answer: We will provide you with the comments and possible information about the measures taken as soon as possible, but not later than within one month. If necessary, and given the complexity and number of applications, we can extend this period to two months. We will inform you about the extension, including the reasons behind it.
• Right to file a complaint to the Office for the Protection of Personal Data: In case of suspected unauthorized use of your personal data, you can contact the supervisory authority, the Personal Data Protection Authority of the Slovak Republic, located at Hraničná 12, 820 07 Bratislava 27.